Future-proofing careers: Amazon's approach to workforce planning and career growth

In an industry where in-demand skills are constantly evolving, how does a company like Amazon attract, retain, and cultivate top talent? The answer lies in a strategic talent pipeline and commitment to internal mobility — meeting both customers’ needs and employees’ career goals.

Join Jay Shankar, VP of Global Talent Acquisition at Amazon, as she shares how her team combines innovative hiring practices with a strong internal mobility framework to provide Amazon employees with a lifetime of experiences and growth opportunities. This approach ensures Amazon has the right talent to meet the dynamic needs of its customers. With short- and long-term workforce planning critical to determining Amazon’s most in-demand skill sets, and a culture of continuous learning, Amazon’s upskilling programs encourage employees to transition into new roles and future-proof their careers.

Jay will also discuss how Amazon prepares its workforce for the future by identifying emerging skills, removing traditional barriers, and broadening access to training through partnerships with community colleges and nonprofits.